Privacy Policy.
Last Updated: May 2026
01. Introduction
ClearCargo AS (“ClearCargo”, “we”, “us”) provides a digital platform for managing and coordinating cross-border shipment data.
This Privacy Policy explains how we collect, use, and protect personal data in connection with our platform, website, and related services.
ClearCargo is designed to minimize the collection and storage of personal data wherever possible.
02. Data We Collect
We may process the following categories of data:
a) Account and User Data
- Name and Email address
- Company information
- Login credentials
b) Shipment and Operational Data
- AWB numbers and references
- Parcel counts and weights
- Flight and routing data
- Shipment status events
This data does not typically contain personal data.
c) Consignee and Contact Data (Customs Facilitation Only)
ClearCargo does not store or persist consignee or recipient personal data within its core platform database.
In specific cases for customs facilitation, data may be processed temporarily to:
- Structure Data
- Validate Fields
- Transmit to Brokers
Such data is processed in transit and is not retained by ClearCargo beyond what is necessary for technical processing and transmission.
d) Communication Data
- Emails sent to/from ClearCargo
- Inbound email integrations
- Support requests
e) Technical and Usage Data
- IP address and device info
- Platform usage logs
- Browser telemetry
03. How We Use Data
- Operate the platform
- Process shipment data
- Enable provider coordination
- Monitor status events
- Provide customer support
- Improve performance
ClearCargo processes data strictly as part of its role as a digital platform and coordination layer.
04. Legal Basis for Processing
We process personal data based on:
- Contractual necessity - to provide the platform
- Legitimate interests - to operate and secure services
- Legal obligations - where required under law
Customer Responsibility
The Customer is solely responsible for ensuring that any personal data submitted has a valid legal basis under applicable data protection laws.
05. Data Sharing and Third Parties
ClearCargo Primarily acts as a technical intermediary. We may share data with:
- Customs Brokers
- Logistics Providers
- Ground Handlers
- Infra Providers
Intermediary Clause:
ClearCargo does not determine the purpose of processing for shipment-related data. Consignee data is typically processed by independent third-party controllers (brokers/authorities) once transmitted.
06. International Data Transfers
Due to the global nature of logistics, data may be transferred outside the EU/EEA. ClearCargo implements appropriate safeguards, including Standard Contractual Clauses (SCCs).
07. Data Retention
Data is retained only as long as necessary to provide services and comply with law. Consignee data processed for customs facilitation is not retained beyond technical transmission.
08. Data Security
We implement access controls, system monitoring, and secure infrastructure. However, no system can guarantee absolute security.
09. Your Rights
You may have the right to access, correct, or delete your personal data.
10. Cookies
ClearCargo uses cookies to enable core platform functionality and analyze performance. You can control these through your browser.
11. Contact
Official Correspondence
ClearCargo AS // Oslo, Norway
End of Privacy Documentation // ClearCargo AS