Terms of Use.

01. Introduction

ClearCargo operates as a technology, workflow automation and data orchestration platform for cross-border logistics. The platform provides digital infrastructure enabling shippers, logistics operators, customs brokers, carriers, terminals and other supply chain stakeholders to exchange data, support workflows and share information across the international logistics chain.

ClearCargo does not act as a customs broker, declarant, freight forwarder, carrier, terminal operator or physical logistics provider unless explicitly agreed in a separate written agreement. Customers retain full freedom to appoint and work with their own licensed providers and operational partners.

Any customs declarations, physical handling, transportation and operational execution are performed by independent third-party providers or the customer's own appointed providers - not by ClearCargo.

By accessing or using the ClearCargo platform, you agree to these Terms of Use.

02. Nature of the Platform

ClearCargo operates exclusively as a digital workflow automation and data orchestration platform. The platform provides software and infrastructure that enables customers and their appointed providers to manage and exchange shipment data, use compliance workflow tools and share information across the logistics chain.

ClearCargo does not perform operational logistics services, customs execution or shipment handling on behalf of customers. All operational execution - including customs declarations, physical handling and transport - is carried out by the customer's own appointed providers or independent third parties.

ClearCargo Provides:

• Shipment data visibility and tracking infrastructure
• Data validation, structuring and enrichment
• Workflow tooling and automation support
• Integration and data exchange with third-party systems
• Shared data infrastructure across logistics stakeholders

ClearCargo Does NOT:

• Act as customs broker, declarant or importer of record (unless agreed in writing)
• Act as carrier or freight forwarder
• Perform physical handling, storage or transportation
• Take custody or possession of goods
• Execute customs declarations on its own behalf

03. Open Infrastructure Model

ClearCargo is designed as an open, provider-agnostic data infrastructure platform. The platform does not require customers to replace, migrate away from, or alter their existing provider relationships in order to use the platform.

Customers remain free to use their own customs brokers, declarants, logistics providers, carriers, terminals, handlers and operational partners. ClearCargo acts as a shared data infrastructure layer across those relationships - providing visibility tooling and workflow support without substituting for any of them.

Your Customs Broker

Retain your existing customs broker or declarant relationship. ClearCargo processes and exchanges data - not declarations.

Your Logistics Providers

Continue using your own freight forwarders, carriers and handlers. No substitution required.

Your Operational Setup

No exclusivity required. ClearCargo connects to your existing provider network as an infrastructure layer.

Integration with ClearCargo does not create exclusivity, does not require migration away from existing providers, and does not alter the customer's existing contractual or regulatory relationships with those providers.

04. Partnerships & Integrations

ClearCargo maintains technical integrations and data connectivity with a range of stakeholders across the international logistics chain, including customs authorities, terminals, carriers, data providers and other infrastructure platforms. These integrations extend the data visibility and connectivity capabilities available through the platform.

Available integrations represent optional connectivity options. Customers are not required to use any specific provider or integration offered through the platform and may continue to operate with their own provider networks independently of ClearCargo's partner network.

If your organisation would like to explore technical integrations, data connectivity or workflow tooling with ClearCargo, please contact us for a non-binding discussion.

05. User Responsibilities

You are fully responsible for:

• Ensuring shipment data accuracy and completeness
• Compliance with applicable customs and VAT laws
• Correct classification and use of HS codes
• Maintaining required registrations (e.g. IOSS, VOEC)
• Selecting and managing your own third-party providers
• Ensuring appointed providers hold required licences and authorisations

Exclusion of Responsibility

ClearCargo is not responsible for delays, customs holds, penalties, or additional costs arising from incorrect, incomplete, or late data provided by the user, or from actions or omissions of the user's appointed providers.

06. Third-Party Services

The platform provides data exchange infrastructure and workflow visibility tooling enabling customers to connect their chosen independent third-party providers. ClearCargo does not act as intermediary, agent or operational manager of these provider relationships.

ClearCargo may maintain infrastructure integrations with technology providers, data services and platform partners to support platform functionality. Such integrations operate at the infrastructure and data layer and do not constitute operational or service delivery relationships with the customer's appointed providers.

Independent Operations

Third-party providers connected through the platform operate independently. ClearCargo does not supervise, direct or control operational execution performed by such providers.

Agency Disclaimer

Third-party providers are not agents of ClearCargo. Their actions, omissions or service failures do not bind ClearCargo unless specified in a separate written agreement.

Platform Positioning

ClearCargo's role is limited to providing software, data infrastructure and workflow automation tools. The use of third-party providers through or alongside the platform does not alter the nature of ClearCargo as a technology and data orchestration platform, and does not give rise to any operational responsibility on ClearCargo's part.

07. Customs Facilitation

ClearCargo's role in relation to customs processes is strictly limited to data processing, workflow automation and technical enablement. ClearCargo does not act as a customs broker, customs representative or operational declarant.

The platform's customs-related functionality includes:

• Structuring and validation of customs data
• Software-assisted transmission of data to licensed brokers or authorities
• Workflow tooling and visibility for customs processes
• VAT scheme support (IOSS / VOEC)
• Integration with customs management systems
• Status visibility and event tracking

Where customs data is transmitted through the platform, such transmission is performed on behalf of the Customer and under the Customer's responsibility. The Customer is responsible for ensuring that any customs declarations are submitted by a duly licensed and authorised customs broker or declarant.

ClearCargo does not assume declarant responsibility, act as importer of record, or represent customers before customs authorities unless explicitly agreed in a separate written agreement.

08. Fees and Billing

Usage may be subject to:

• Recurring platform fees
• Usage-based transactional fees
• Third-party costs & outlay charges

ClearCargo reserves the right to adjust pricing, introduce new charges, or pass through third-party costs where operational, regulatory, infrastructure, or provider-related changes materially impact the services.

09. Financial Risk and Suspension

ClearCargo may immediately suspend access without prior notice in case of:

• Overdue payments
• Low financial coverage
• Data quality issues
• Regulatory risk

10. Platform Availability

The platform is provided on an "as is" and "as available" basis. Functionality may depend on third-party systems, integrations and external factors beyond our control.

11. Limitation of Liability

To the maximum extent permitted by law, ClearCargo shall not be liable for:

• Loss of profit or revenue
• Customs holds or inspections
• Regulatory penalties or fines
• Storage charges or demurrage
• Actions or omissions of third-party providers
• Customs authority decisions
• Regulatory actions
• Third-party system failures

12. Intellectual Property

All rights, title, and interest in the ClearCargo platform, including software, design, and content, remain the exclusive property of ClearCargo.

13. Changes to the Terms

Updated terms will be published on the website. Continued use of the platform constitutes acceptance of the updated Terms.

14. Termination

Access may be terminated in case of breach of terms, misuse, or exposure to legal or operational risk.

15. Governing Law

Jurisdiction

Oslo, Norway. Any disputes shall be subject to the exclusive jurisdiction of the courts of Oslo.

Legal Basis

Laws of Norway. These Terms of Use are governed by the laws of Norway.

End of Terms of Use // ClearCargo AS